Introduction
This Privacy Policy applies to personal information collected by Lumina Bridge Foundation through luminabridgefoundation.org, our official communication channels, program and event registration processes, volunteer and partnership inquiries, and related nonprofit activities across Alberta.
By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please do not use our website or submit personal information to us.
Who We Are
Lumina Bridge Foundation is a registered nonprofit organization based in Edmonton, Alberta, Canada. Our head office is located at Suite 3400, 10180 – 101 Street NW, Edmonton, Alberta T5J 3S4, Canada.
For privacy-related questions, requests, or concerns, please contact us using the details provided at the end of this policy.
Information We Collect
The information we collect depends on how you interact with us. We may collect the following categories of personal information:
- Identity and contact details, such as your name, email address, phone number, and mailing address.
- Inquiry and correspondence information submitted through contact forms, email, or information request forms.
- Program, volunteer, partnership, sponsorship, or event registration details that you choose to provide.
- Donation-related information when you inquire about or make a contribution to the Foundation.
- Technical and usage information when you visit our website, such as browser type, device information, IP address, and pages viewed.
- Communications and content you send to us, including messages, feedback, and media submissions related to our programs.
How We Use Your Information
We use personal information for legitimate organizational purposes, including:
- Responding to inquiries and providing information about our programs, events, and services.
- Processing volunteer, partnership, sponsorship, and program participation requests.
- Managing event registration, attendance, and participant communications.
- Operating, maintaining, and improving our website and digital communications.
- Sending updates about Foundation activities, where permitted by law and your preferences.
- Meeting legal, regulatory, accounting, and governance obligations as a registered nonprofit.
- Protecting the security, integrity, and proper functioning of our organization and website.
Third-Party Services
Our website may link to or integrate with third-party platforms, including Google Forms for information requests and event registration, social media platforms, and external content providers.
When you use these third-party services, your information is collected directly by the third party in accordance with its own privacy policy. We encourage you to review the privacy practices of any external platform before submitting personal information.
We are not responsible for the privacy practices, content, or security of third-party websites or services that we do not control.
Children's and Youth Privacy
Lumina Bridge Foundation serves youth and families through educational, arts, leadership, and community programs. We take additional care when handling information relating to minors.
Where required, we seek appropriate parental or guardian consent before collecting personal information from individuals under the age of majority in Alberta.
Parents and guardians may contact us to review, update, or request deletion of a minor's personal information, subject to applicable legal and programmatic requirements.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, meet legal and regulatory obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we take reasonable steps to securely delete, anonymize, or archive it.
Your Rights
Depending on applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent where processing is based on consent, subject to legal or contractual restrictions.
- Ask questions about how your information is collected, used, and disclosed.
- Submit a complaint to us or to the Office of the Privacy Commissioner of Canada, or the Office of the Information and Privacy Commissioner of Alberta, where applicable.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or organizational activities.
When we make material changes, we will post the updated policy on this page and revise the "Last updated" date below. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact Lumina Bridge Foundation:
Email: info@luminabridgefoundation.org
Address: Suite 3400, 10180 – 101 Street NW, Edmonton, Alberta T5J 3S4, Canada
Office hours: Monday – Friday, 9:00 AM – 5:00 PM (Mountain Time)
This page is provided for informational purposes and does not constitute legal advice. For specific legal questions, please consult qualified counsel or contact us directly at info@luminabridgefoundation.org.